Shipping policy

SHIPPING & DELIVERY

All domestic retail orders are shipped via Australia Post and upon ordering customers automatically give authority for their order to be left unattended at their delivery address. HIGH TEES will only replace orders sent using these methods provided the order is proved lost in transit by the delivery service company.

From time to time factors such as order size, weight and/or shipping address may require us to ship via another method. HIGH TEES reserves the right to change your shipping method in these cases without notice to you and will provide you tracking details for the new carrier once shipped.

All delivery times provided by HIGH TEES are estimates only. HIGH TEES will not be liable for late deliveries and/or any loss or damage relating to late deliveries.

In the event that an item you have ordered is out of stock, HIGH TEES will make all reasonable attempts to notify you using the details you provided. If HIGH TEES is unable to contact you we reserve the right to refund you for the out of stock item and proceed with your order. By agreeing to our terms and conditions you acknowledge all information set forth under our Australian and International shipping pages. 

Please note that HIGH TEES is unable to grant specific delivery requests such as “Deliver between 10-12pm” or “leave parcel in back yard”. HIGH TEES is not responsible if your delivery instructions are not followed.